Customer Care Rockstars ( Indonesian Speakers)
Update day: 16-05-2023
Salary: View Detail
• Serves customers by providing product and service information and resolving product and service problems.
• Attracts potential customers by answering product and service questions and suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
We are looking for Japanese, Korean, Thai, Vietnamese and English speakers! Apply now and join our Rockstar Family!Company
Daythree is an award-winning business process management company specializing in optimizing customer experience (CX) through cutting-edge technology.
As organisations seek to improve performance and remain competitive in the global economy, partnering with a consultative business service provider is one strategy used to reduce operating costs, gain access to specialized skills, adapt to changes in technology and regulations, improve efficiency, and redirect resources to their core business.
Daythree is a leading business service provider in the region. We are a young and dynamic team combining knowledge and experience to improve operational outcomes for our customers. Designing from concept to process, and later to operations, we develop best practices to manage expectations of service level standards of the business and industry.-
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