Customer Service Executive (24/7 shift) (Attractive benefits) (ID: 537853)

View: 103

Update day: 06-05-2023

Location: Kuala Lumpur

Category: Other

Industry:

Salary: 3000 - 5000 MYR / month

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Job content

You are expected to be involved with:

Handling flight ticket related queries/requests in inbound calls, emails etc. for a World Leading International Airlines & giving efficient customer service.
Responding to customer service inquiries via phone and email.
Handling inbound calls related to pre/post travel queries from customers worldwide.
Assisting customer with making a reservation/modification/cancellation & flight information.
Providing Excellent Customer Service.
Should understand the business needs and work accordingly in the interest of the organization.
Act as team player & co-ordinate with airlines, hotels and other partners to facilitate customer reservations.

Qualification:

Experience in Travel/Airline industry/Contact Centre/BPO will be an added advantage, but is not a must in order to apply.
Fresh graduate is welcome to apply.
Willing to work on 24/7 shift rotation.
Able to read & write in Mandarin as this role will be supporting mandarin speaking clients.

Benefits:

Please click theAPPLY NOW button or send your resume to [email protected]. Please be informed that only shortlisted applicants will be notified.

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