General Manager

MY CARE Concierge Sdn Bhd

View: 107

Update day: 20-02-2024

Location: Petaling Jaya Selangor

Category: Other


Salary: 10000 - 14000 MYR / month

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Job content

The General Manager will be responsible for managing the health screening team, from the business development, sales, operations and strategic planning for the division. Essentially act as the product head for this division, and to expand the capabilities of the team and to keep the team motivated and grow the business.

It is a key role to lead the team you’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader.

Roles and Responsibilities

  • Lead a team to encourage maximum performance and dedication.
  • Understand and be knowledgeable in the business & finance aspects and practical implementation for health screening.
  • Write and submit reports to the CEO in all matters of importance.
  • Manage, lead and grow the operation team to scale our suite of services across Malaysia. You will be expected to lead in setting up the operation team as a first response if we venture into a new location or rollout of a new product or project.
  • Deal with operational situations that may arise, including any emergency situations, where timing and critical processes are key components.
  • Coordinate cross-functional teams to strategize, develop SOPs and execute the project to final rollout and completion, followed by the project maintenance.
  • Develop KPIs for the team, oversee and monitor the measurement of key metrics for the company’s strategy and resources. Keep management informed regularly on the progress.
  • Oversee the onboarding process of CARE Professionals by working together with the recruitment and training team (Academy), to ensure we have enough in our pool to support the operations requirement and expansion plans.
  • Lead, communicate and manage your team, keeping them motivated and inspired to do their best work while ensuring there is a growth mentality amongst all members. Identify and develop managers and mentor them.
  • Develop comprehensive strategies with reports and projections jointly with management to grow and expand our offerings & products.
  • Manage & maintain good rapports with our clients and partners.

  • Requirements

    • Proven past experience as general manager or relevant role is preferred.
    • Understanding of business functions such as HR, Finance, Marketing, and Business Development.
    • Demonstrable competency in strategic planning and business development.
    • Experience in fundraising will be a plus.
    • Working knowledge of data analysis, performance & operation metrics.
    • Working knowledge of IT, Business infrastructure and MS Office.
    • Outstanding organizational and leadership abilities.
    • Excellent in People, Interpersonal and Public speaking skills.
    • Aptitude in decision-making and problem-solving.
    • BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
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    Deadline: 05-04-2024

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