HR Operation Specialist

Job content

Job Description

• If you have a serious career interest in Human Resources, we have the perfect opportunity for you at Intel Human Resources Global Operations (HRGO) Organization. We are looking for people that want to make an impact in our employees’ lives. This job offers the opportunity to have exposure to the various HR Global Operations functional groups through a variety of challenging assignments and roles. In this role you are expected to be customer (employee) obsessed, drive efficiency and promote innovation while maintaining high standards of professionalism and integrity and exercising business partnering. Your responsibilities will include, but will not be limited to:
• Rotating among the HR Global Operational functional areas (HR Contact Center, Payroll & Benefits Administration, Global Mobility)
• Interacting with Intel Employees (who are our customers) to help them resolve issues and questions as it relates to all HR programs, policies and guidelines
• Understanding end-to-end, business impact and requirements to implement process improvements within all functional areas
• Analysing quality data and review trends to ensure enhancement are developed based on the higher operations return
• Providing direct support to the operation by building Automation tools to make the process faster and less prone to errors
• Acquiring knowledge of business processes and tools to be able to run operational tasks upon organization’s needs

Qualifications

• The candidate should have a Bachelors Degree in Business Administration Industrial, Human Resources or Systems Engineering Statistic or similar Advanced Excel skills and/or customer service experience is desirable.

Attention to detail with ability to deliver quality output whilst working under pressure and to tight timelines

• Strong customer service orientation and active listening skillset
• English fluency to document have conference calls and make presentations to partners and stakeholders
• Effective change management to deal with ambiguous scenarios and achieve effective solutions
• Cognitive flexibility to learn fast and adapt to new environments
• Good communication and collaboration skills are required in order to support the regional requirements suppliers and remote team partners
• Planning structure and excellent time management are needed
• Problem Solving skills
• Ability to be versatile coping with ambiguity and work odd hours when required
• Continuous Learning orientation to implement scalable solutions based on process connections and end to end mindset
• Automation capabilities in tools such as Macros Power query or similar

Inside this Business GroupIntel’s Human Resources group is responsible for hiring, developing and retaining the best and brightest employees while continuing to strengthen the company’s culture and values. Intel Human Resources provides first-rate, cost-effective services and support to employees worldwide and is dedicated to advancing Intel’s business goals.Position of TrustThis role is a Position of Trust. Should you accept this position, you must consent to and pass an extended Background Investigation, which includes (subject to country law), extended education, SEC sanctions, and additional criminal and civil checks. For internals, this investigation may or may not be completed prior to starting the position. For additional questions, please contact your Recruiter....Work Model for this RoleThis role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.