Operations Officer

Bank Muamalat

View: 103

Location: Bidor Perak

Category: Other


Job type: Full-time

Salary: View Detail

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Job content

To provide efficient, courteous and polite counter services to customers and assist in account-related matters to contribute towards the achievement of overall customer satisfaction.

Main Responsibilities:

  • Manage customers to ensure branches are in line with Bank Negara Malaysia on customer due diligent requirement
  • Assist customers in performing account opening, cross-selling and conducting non-monetary transactions for customers
  • Perform supervisory functions and provide over the counter transaction
  • Administer all types of security items assigned by the branch
  • Managing self-service terminal as per internal policies & procedures
  • Monitor and ensure compliance with relevant guidelines & policies
  • Requirements:

  • Preferably a recognized Degree/Professional/Diploma qualification in an accounting or business-related discipline.
  • Preferably at least 5 years of working experience in the related field is required for this position.
  • Possess strong experience in branch operations in the banking industry.
  • Results-driven, possess initiative with excellent interpersonal and communication skills.
  • Ability to multitask.
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