Job content
Role Proficiency:
Perform end-to-end management of a single project up to TCV of 500K with time and effort based or deliverable based model; by delivering the agreed scope within the agreed timeline and cost. Ensure the success and acceptance criteria of the project are met enhancing customer satisfaction.
Outcomes:
Identify key stakeholders ensuring establishment and maintaining positive business relationships among stakeholders (internal or external) Maintain regular communication with customer; addressing needs through empathy with their environment Define activities responsibilities critical milestones resources skills needs interfaces and budget. Optimize costs and time utilisation minimize waste and deliver projects on time on budget as per the contract and agreed scope with a high quality result. Anticipate all possible risk manage them by applying the suitable risk management strategy; while developing contingency plans. Implement the governance model defined for similar projects Track and reports project KPIs and analyze project health Effective implementation of software delivery methodologies to improve project KPIs Provide individual and team mentoring; ensuring high levels of team engagement and developing capabilities within team Adopt and build software engineering best practices which can be leveraged by other teamsMeasures of Outcomes:
Sprint velocity/team productivity Planned schedule vs actual Planned effort vs actual Planned cost vs actual Retention Requirement stability and effectiveness of scope change management Product quality (rework effort defect density defect leakage in various phases and number of rejected defects) Risk management index Adoption of reusable components and artefacts Customer satisfactionTeam satisfactionOutputs Expected:
Scope Management :
Conduct requirements analysis requirements elicitation scope control and prioritization based on customer needs and scope change managementDrive the creation of common standards such as design documents traceability matrix bridge documents analysis methodologies and solution artefactsPartner with the customer to define their requirements; elicit requirements from solution envisioning workshopConduct impact analysis of any scope changes across phases and negotiate with the customer for scope prioritizationEstimation and Resource Planning:
Consolidate estimates at a solution level evaluate risks and validate estimates from a technical standpoint with assumptions scope and boundaries definedReview and validate estimates across service linesConduct resource planning (pyramid people development) at a project level based on project requirementsConduct impact analysis for changes and analyze corresponding impact to overall estimates and resource loadingIdentify the different roles and skills for each role considering the constraints pre-requisites and other project specific KPIsProject/ Schedule Management:
Plan and manage multiple small projects/ modules as defined within USTIdentify risks and mitigation strategies and implement the same to manage simple small projects/ modulesAnticipate items that cause schedule delays schedule dependencies and manage them following the proper risk management planIdentify options to fast track the schedule and plans to implement the sameEstimate the work plan and track the activities closely and report the progress on a regular basisRisk/Issue management:
Proactively identify any dependencies that might impact the project KPIs. Obtain agreement with dependency owners and closely track them on the planIdentify and closely track the risks in the project and follow escalation pathDocument the risks and issues in the project communicate them to all relevant stakeholders and closely track the impactStakeholder Management:
Identify the internal and external stakeholders on the projectDefine the RACIA chart and communicate the roles/responsibilities to the stakeholdersDefine the communication plan and implement the sameTest and Defect Management :
Support system integration testing (functional / technical)Review/mentor team during test executionSupport defining the test strategy and scenariosUnderstand the business impact of defectsPrioritize the defects based on their criticality and severityParticipate in defect triage meetingsIdentify and analyse root cause of defectsInterpret the resultsSoftware Development Process Tools & Techniques:
Define/adopt the right tooling strategy for the projectIndependently guide the team to develop efficient and high-quality work productsMeet project goals ensure process compliance and mentor the teamGovernance:
Tailor organization’s quality guidelines and benchmarks to meet specific project quality requirements and processesDomain / Industry Knowledge:
Understand how the proposed solution meets client requirementsTechnology Concepts:
Understand customer’s technology landscapeMap business requirements to technology requirementsSet expectations with the customerLeverage that knowledge in day-to-day work or in upgrading skills of the teamProfitability Management:
Analyze profitability for projectCreate profitability sheet based on resource planModify parameters within profitability sheet and identify impact on marginsPricing Models:
Define the pricing models for medium complex projectsConduct estimation for medium complex projects.Knowledge Management (KM):
Establish a KM plan and platform that can be leveraged by new joiners to the projectEnsure the learning’s from the project are contributed to the KM repositoryAccount Management Processes and Tools:
Work under the guidance of the account manager to drive the account management KPIs relevant for the projectCollaborate with other projects and enabling functions to deliver value to UST and to the customer in terms of ideas automation etcSolution Structuring:
Present the proposed solution to customer highlighting the solution benefitsUnderstand the end in mind and the relevance of win themesCarve out simple solution / POC to build confident in the solutionSelf-Development and Organizational initiatives:
Review other project artefacts and assess the health of the sameActively participate in forums like PM forums and share best practices and learnings from own projectsAdopt learnings and reusable methodologies/tools from other projects to improve productivity and qualityTeam Development:
Implement a framework to assess the skill level of the team and work with the team to define a skill enhancement planNurture the innovation potential within the teamProvide feedback and enable the team to perform independently and growSkill Examples:
Impact and Influence Identify project risks and define action plans to manage Define a project plan by breaking it down into individual project tasks Communicate project progress to all relevant parties reporting on topics such as cost control schedule achievements quality control risk avoidance and changes to project specifications Delegate tasks and manage team member contributions appropriately Assess the project heath using quantitative measures and change the course of action as neededKnowledge Examples:
Additional Comments:
None
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