Restaurant Manager

Job content

Overview:
The Restaurant Manager performs and directs overall store management. Responsible for inventory, money control systems, food safety, product preparation, cleanliness, safety and security of the restaurant. In charge of recruiting, training and supervises the staff training program. May contact prospective customers to promote sales. Responsible for local marketing initiatives and may contact prospective customer to promote sales. Exceptional customer service and leadership quality is a major component of this position.

Key Responsibilities:

• Plan and post staff work schedules
• Maintains business records as outlined in the SUBWAY Operations Manual
• Analyzes business records to increase sales
• Communicates changes of food preparations formulas, standards, etc. to staff
• Supports local and national marketing initiatives
• Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed
• Recruits, rewards and manage staff as needed
• Identifies and contacts prospective customers to promote sales. Plans special events and promotions.
• Completes online coursework on the University of SUBWAY as directed.

Job Requirements:
• Diploma or equivalent
• Minimum of 2 years’ supervisory experience in quick service restaurant operations as a manager level
• Computer knowledge in Microsoft Office
• Able to work on shift rotation, weekends and public holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction
• Good communication skills and ability to deal with all levels of people
• Excellent people skills with a friendly attitude
• Responsible, trustworthy and highly integrity
• Good written communication skills
• Problem solving skills and result oriented

Pegacorn Sdn Bhd was Founded in 1965 by Fred DeLuca and Dr. Peter Buck. The first Subway restaurant was in Bridgeport, Connecticut, USA. 9 years later the business was franchised, and the Subway brand grew steadily. By 2002, Subway restaurants became the largest restaurant chain in the US, surpassing McDonalds. Today Subway is in nearly 40,000 locations, in more than 100 countries. In Malaysia we have more than 200 Subway restaurants – managed by Pegacorn Sdn. Bhd. The Subway menu in Malaysia offers all the classic sandwiches that the brand is known for. Served on freshly baked bread, the sandwich has the ingredients of your choice, plus your favourite salad options and finished with condiments. You can easily order sandwiches for delivery by foodpanda for a stress-free work lunch or a light bite at any time of the day.

Pegacorn Sdn. Bhd. is Subway® Master Franchisee for Peninsular Malaysia since
March 2022. There are currently 307 restaurants in Peninsular Malaysia as of January 2023, with more Openings scheduled throughout the year. The corporate Subway® Restaurants owned by Pegacorn Sdn Bhd are currently standing at 42 operating outlets, with more openings to come in 2023.