Sales Executive (IOI Mall 2)

MVC Resources

View: 101

Update day: 01-05-2023

Location: Putrajaya

Category: Sales

Industry: Retail

Position: Entry level

Job type: Full-time

Salary: View Detail

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Job content

Responsibilities (including But Not Limited To)
  • Greet and welcome walk-in customers with a pleasant smile;
  • Assist customers in locating merchandise around the store;
  • Gives advice and guidance on product selection to customers;
  • Providing accurate information (eg. product features, pricing etc);
  • Provide all customer feedbacks to the Store Manager;
  • Ensures clear and valid communication of ongoing promotions;
  • Ensures promotion materials in store are up to date and in spotless conditions;
  • Presents merchandise upon request by customer;
  • Stocks shelves and furniture with merchandising as per merchandising rules;
  • Collects merchandise from warehouse upon request;
  • Creates customer profile forms with impeccable field filling;
  • Executes all steps of successful customer profile creation;
  • Ensures customer card is issued as per system requirements;
  • Processes cash and card payments;
  • Answers and conducts telephone conversations as per company’s procedures;
  • Ensures complete and infallible follow through of all customer’s requests;
  • Attend to customer’s queries;
  • Responsible to achieve the sales target set by the Store Manager;
  • Fully participate in all sales activities including promotions, sales events etc;
  • Handling customer service, store auditing and pricing activities;
  • Executes tasks as assigned during stock control activities as per company’s rules;
  • Receives, unpacks, scans and stores stock as per company’s rules;
  • Transfers stock and materials as per company’s rules;
  • Ensures cleanliness of the store;
  • Ensures complaints, refunds and exchanges are solved and follow up with the store manager;
  • Immediately reports discrepancies and problems to store manager;
  • Participates in the ongoing daily operational activities of the store as requested by the store manager;
  • Ensures all fire exits and escape routes are kept free from obstruction.
Requirements- Candidate must possess at least a Primary/Secondary School/"O" Level, Higher Secondary/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, any field;
  • At least 1 – 2 years working experience in retail;
  • Fresh graduates are welcome to apply
  • Good spoken English and communication skills;
  • Good interpersonal skills, passionate about sales, and meeting people.
  • Crucial attributes: Empathy for customers, ability to provide top-tier customer service experience.
  • Ability to work in shifts and weekends.
Benefits- Good remuneration package (RM2000 fixed basic + high commission for successful sales performance)
  • Nice working environment;
  • Good training program.
  • 5 working days per week.
  • Opportunities for career progression for high performers.
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Deadline: 15-06-2023

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