Senior Manager, Assistant Director of Agency
Update day: 06-05-2023
Salary: View Detail
At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone’s ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.ADOA Kuching Branch
Principal Duties & Responsibilities:
- Plan the whole year calendar of activities and initiatives towards achieving all business targets and important metrics.
- Handle and lead the team members in the execution of activities and initiatives and to provide mentorship for efficient and smooth execution.
- Deliver mentoring and coaching roles to develop the agency members in every aspect – career advancement, selling skills, presentation skills, recruitment and interpersonal.
- Close monitoring on agency leader’s performance and to set plan for any performance gap initiatives depending on the agency demographic & capability.
- Attending agency meetings and deliver some sharing to further motivate agency members.
- To respond, recommend and provide vital justification on all agency management agendas such as Agency Registration, Appeal, Promotion, Termination etc.
- Communication link between agency members and company. To ensure effective and efficient communication route Act as an intermediary between agents and leaders to resolve some agency issues and then offer advice on the mitigation plan that is amicable for both parties.
- To assist agency members in getting clear information on some underwriting, claims, policy servicing processes.
- Degree in any field.
- Minimum 8 years related experience in the financial institution.
- Numerate and analytical mind.
- Proficiency with windows XP.
- Able to conduct trainings and motivation sessions.
- Must be meticulous with the ability to work under pressure.
- Must be self-motivated with the ability to work under minimum supervision.
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