SERVICE ENGINEER

iMEC

View: 79

Location: Tanjung Bungah/Teluk Bahang Penang

Category: Other

Industry:

Salary: View Detail

Loading ...

Job content

  • Basic troubleshooting, installation, maintenance and repair on designated equipment.
  • Install and commissioning critical water treatment project and associated issues; Maintain and service the project and associated issues.
  • Completing Preventative Maintenance and field modifications.
  • Ordering and managing repair parts cycle times.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up.
  • Maintaining tools and test equipment and ensuring they are properly calibrated.
  • Utilizing the escalation process to resolve customer service delivery issues
  • Using various strategies and tools to provide effective solutions to customers’ concerns.
  • Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
  • Promptly following up on service requests and providing customer feedback.
  • Monitoring equipment and machinery performance and developing preventative maintenance measures.
  • Conducting quality assurance and safety checks on all equipment.
  • Prepares activity reports on support activities.

Creates formal documentation including configuration documentation, test documentation, and support documentation

Summary of role requirements:
  • Looking for candidates available to work on weekdays
  • 1 year of relevant work experience required for this role
-
Loading ...
Loading ...

Click to apply for free candidate

Apply

Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...