Telemarketing Officer

Job content

• Represent the company in a positive light at all times; this calls for optimistic people who aren’t easily upset and who naturally like working with others.
• To proactively make outbound calls to customers to push Micro SME products & services
• Aggressively using appropriate sales tools/script, product knowledge provided and communications skills, to generate sales and customer interest over sales calls
• To carry flexible and creative in dealing with customer especially in handling and performing proper documentation & recording information to support daily telesales work task. i.e: Enter, recording, storing, or maintaining information in written or electronic/magnetic form.
• Manage all focus sales leads that are being assigned with proper and high closure rate for all sales calls.
• Ensure the assigned all sales targets assigned are met or exceeded
• Daily preparation for schedule sales calls, follow up and proactive corresponding with all support party in good time management.
• Continually develop an understanding of the company’s culture, Micro SME products & services, ethical initiatives, other areas of business, and reflect this in everyday performance.
  
  

• Minimum 1 year of telemarketing experience
• Language Required: English, Bahasa Malaysia, Mandarin
• Excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers over phone call conversation
• Strong persuasiveness skill, patience, persistence, and keyboarding skills are needed.
  

• Open Culture
• Career Development
• EPF
• SOCSO