Position: Entry level

Job type: Full-time

Salary: View Detail

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Job content

Job Responsibility
  • Cold calling people using a given phone directory to sell products
  • Answering incoming calls from prospective customers
  • Using scripts to provide information about product’s features, prices etc. and present their benefits
  • Answering incoming social media enquiry from prospective customers
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer’s personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information
  • handling customer complain & objection & role play
  • collect competitor information
  • involve in our marketing event as crew support

Job Requirements
  • Proven experience as telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and presentation skills
  • Proficient in Mandarin & English
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Patient and able to handle customer rejection
  • High school diploma;
Job Benifits
  • EPF/SOCSO
  • Personal Commission & Group Commission
  • Training provided
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